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Terms & Conditions

Last updated: October 2026

1. About us

This website is operated by Green Place Health Shop (Pty) Ltd (registration number 2026/804444/07), a South African company based in Tzaneen, Limpopo. You can reach us at hello@greenplace.co.za.

2. Products and prices

All prices are in South African Rand (ZAR). Delivery is charged separately and shown at checkout before you pay. Our products are grown and packed in small batches, so stock is limited. Photos and descriptions are as accurate as we can make them, but colours and packaging can vary slightly between batches.

3. Orders

When you place an order, you are making an offer to buy. Your order is accepted when we confirm it or dispatch it. We may decline or cancel an order, for example if a product is out of stock or there is a pricing error, and if we do, we will refund anything you have paid.

4. Payment

Payment is made through PayFast, a third-party payment provider. Your card details are entered on PayFast's secure page and are never seen or stored by us. Your order is only processed once payment is received.

5. Delivery, returns and refunds

Please read our Delivery Policy and Returns & Refunds Policy. They form part of these terms.

6. Health information

Our products are food supplements. The information on this website is for general information only. It is not medical advice, and our products are not intended to diagnose, treat, cure or prevent any disease. Speak to a healthcare practitioner before use if you are pregnant, breastfeeding, taking medication or under medical care. Follow the suggested use and warnings on each product page and label, and keep products out of reach of children. These unregistered health products have not been evaluated by SAHPRA for their quality, safety or intended use.

7. Using this website

You agree to use this website lawfully, and not to interfere with it or attempt to access parts of it you are not meant to. Content on this website, including text, photos and branding, belongs to Green Place Health Shop and may not be copied without our permission.

8. Our responsibility

We take care to provide accurate information and quality products. To the extent the law allows, we are not liable for indirect or consequential losses. Nothing in these terms limits any right you have under the Consumer Protection Act or other South African law.

9. Your personal information

We handle your personal information as described in our Privacy Policy.

10. Changes and governing law

We may update these terms from time to time, and the version on the website when you order applies to your order. These terms are governed by the laws of South Africa.